September 20 - Keep on Walking...

lrm’s, Steven Truman, joined the last section of an epic 120 mile walk that family friends Robbie, Natasha and James Bernard began five days earlier in Sandbanks, Dorset. They aim to raise funds for the foundation created in honour of their late parents, who were tragically killed 10 years ago by a drunk driver.

Donations will go to the Rochelle & Alan Bernard Fund at the Norwood charity, supporting vulnerable children and their families. The walk ended in London, and was equivalent to walking a marathon a day! At one point they walked 27 miles in 10 hours, and then ran the last 100 yards!

If anyone would like to support them or know more about the foundation please log on to

The Rochelle & Alan Bernard Fund

September 20 - Keep on Walking...

November 20 - Samaritan's Fundraising

Well done to lrm’s Jean Cox, who along with her sister, raised £1000 for the Samaritans by walking over 73 miles last month. Due to the Covid 19 pandemic, the number of people needing help from the charity has risen dramatically – every six seconds the Samaritans answer a call for help. Jean said “They work tirelessly to reach more people and make suicide prevention a priority. Thank you so much to everyone that donated”.

The challenge was to walk 50 miles in October, and the pair smashed it by adding on another 23, walking around country parks in Kent and South London.

The Samaritans are available day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Samaritans is not only for the moment of crisis, they take action to prevent the crisis.

For more information on the Samaritans please go to

June 20 - New management schemes.

LRM are excited to commence management of the first phase of Weston Homes Maidstone development, Springfield Park.    When completed Springfield Park will consist of 502 luxury 1, 2 & 3 Bedroom apartments. Also this month another Weston scheme, Reading Riverside nears full completion; a scheme of 112 apartments near Reading town centre situated along the banks of the River Kennet.

Both schemes are welcome additions to our core new build development portfolio.

July 20 - Principal Tower Front of House Team Help Out Local Charity

The Covid 19 crisis has been a  difficult and challenging time for most of us, and  the Principal Tower Front of House Team have been reaching out to The Whitechapel Mission, in East London, who provide food, toiletries, and shelter to homeless people in the area of Shoreditch, by organising a weekly food/goods collection.

Principal Tower residents have been extremely generous with their continuing  donations of non-perishable food and toiletries to this worthy cause.

The scheme is being advertised through the buildings online Portal and there is a  booking system in place so the team can safely collect donations from apartments each Tuesday afternoon, and drop them every Wednesday at The Whitechapel Mission who have been very thankful for the contributions.

Well done to the team and keep up the good work!


Managing during the Corona Virus Pandemic

We are extremely grateful to the Nurses, Doctors and other staff at the NHS who have been working so hard under unprecedented circumstances in modern times to care for and protect us.

We have looked at ways of expressing our thanks and support to them and feel the best thing we can do is to make a donation to NHS Charities and to publicise the link.

We have therefore made a donation on the just giving page the link to which is:

lrm have initiated well rehearsed and tested contingency plans to be able to ensure that we can continue to effectively mange our buildings and easily communicate with our staff and residents.

Our priorities at this time are to ensure

  • Our staff are safe and remain in employment
  • Our residents are safe
  • Our buildings are maintained
  • Communication is maintained

view more

Nov 2019 - News on the Block 2019 Awards - Highly Commended!

Huge congratulations to the lrm team! Awarded a ‘Highly Commended’ in the News on the Block New Build Property Management Company of the Year Award!

The Award will definitely have pride of place in our Covent Garden office!

Nov 2019 - Highly Commended! New Build Property Management of the Year!

At a prestigious black tie ceremony at London’s City Central, over 800 guests celebrated their peers achievements in the property management world.

We are immensely proud to announce that lrm won a Highly Commended Award in the New Build Property Management of the Year category. Well done to all the lrm team, for all your hard work this year and here’s to being the winner overall in 2020!

Oct 2019 - News on the Block Award Finalists!

Lrm are delighted to announce that we have been shortlisted for New Build Property Management  Company of the Year at the News on the Block Property Management Awards held later this year.   Well done team and a nod to all the hard work that has been put in over the last 12 months!  Fingers crossed for the big night next month!

May 2019 - New Development in Aylesbury

Our management has begun for Aylesbury District Council and Durkan Limited on a lovely new development in the heart of Aylesbury called The Exchange.    We look forward to working with all stakeholders.

Oct 2018 - ARMA Conference - Driving Up Standards

On Thurdsay 18th October, three of the lrm team attended the 23rd Annual Conference of the Association of Residential Managing Agents.   The theme of the conference, ‘Agents for Change’, captured perfectly the efforts of ARMA and its members to drive up standards in the industry and, in the absence of Government regulation, put in place a comprehensive set of standards that any leaseholder can be assured of receiving when using an ARMA regulated member.


The conference featured a wide range of speakers including representatives from Government departments,  the Civil Service and the Law Commission –  It quickly became clear that the mood of Government has changed and the wide ranging regulation that ARMA and its members have for so long campaigned for is now on the horizon.  A welcome change of tact undoubtedly, It appears ARMA’s focus will now shift to ensuring that the views of stakeholders in the leasehold sector are properly represented and to share the experience gained in setting up an industry regulatory body.


Lrm welcomes and embraces efforts to regulate the sector and will be engaging in Government consultations where appropriate.

Nov 2018 - Maidstone Management News

Lrm are delighted to be appointed as managing agent for a large scheme in Maidstone of 502 units with the first phase due for completion in autumn  2019. Lrm will be providing expert consultancy throughout the build process and will be working with the developer on the phased release of the apartments.

This development is one of a number of new instruction’s won by the team outside of London in Reading, Aylesbury and St Albans.

July 2018 - Above and Beyond the Whole Nine Yards

On 6th July, David Melisi, our Head of Client Finance (third from left), took part in the Longest Golf Day Challenge at Essendon Golf Course in Hertfordshire on behalf of Macmillan Cancer Support.

Setting off at 4:30am and battling through blistering sunshine and blistered feet throughout the day, David and his team finished just under 17 hours later; covering 40 km – just short of a marathon distance – and over 55,000 steps.  The team raised over £4,000 for the charity – a superb effort and worthy of a celebration at the 19th hole!

Oct 2018 - Halloween Fun!

It was a spooky fun filled evening for the youngest residents at Rathbone Place this Halloween as they battled it out in a pumpkin carving contest! The entries were so fantastic that the judges declared a tie!

April 2018 - Lettings Management News

Lrm have taken on the management of over 80 flats as part of a  portfolio purchased by a major PLC client.


The flats are a variety or 1, 2 and 3 beds. A number of the flats are currently let and lrm is undertaking refurbishment of a number of other flats and will then be seeking tenants and managing the flats and the buildings.


Lrm have set out to provide professional expertise in all aspects of property management to cater for the needs of our clients under one roof. The letting management division compliments the block management, customer care and cleaning divisions.

June 2018 - Staying the Course!

On Friday July 6th, our Head of Client Finance David Melisi will be taking part in MacMillan Cancer Support’s Longest Day Golf Challenge, playing four rounds in one day at Essendon Golf Course in Hertfordshire. He takes on this challenge, which will equate to walking in excess of 40km in a day whilst dealing with the stresses of being an average golfer, in memory of his late Grandfather who passed away earlier this year after a battle with a brain tumour. We wish him the best of luck for this amazing cause!


April 2018 - In Apartment Cleaning

Lrm are delighted to announce our new cleaning division, focusing on providing cleaning services for leaseholders and tenants.

We have rolled out the service on an experimental basis in a couple of developments and this has proven to be very popular.

All of our cleaners have had full training, wear a uniform and are familiar with the developments.

Once a contract has been signed we fit a tag in the apartment and our cleaner ‘tags’ in when they visit and then ‘tags’ out once the cleaning has finished, providing residents with peace of mind that we have been and completed the necessary tasks.
For further information please contact

April 2018 - Leasehold Conference News

Our management team recently attended the Leasehold Conference run by News on the Block.

The day was split into smaller breakout sessions, and the team enjoyed a mix of informative and interactive presentations.

One of the most interesting sessions was on the upcoming changes in GDPR held by Brethertons. With the new regulations coming into effect in May, it’s important that the impact to the Property Management sector is understood and addressed. More on this to follow shortly…

All in all, an engaging an illuminating day out of the office. Thanks to News on the Block for arranging!

March 2018 - Running the World!

lrm Property Relations Manager Aleksandra Pater has a passion for running that she’s now putting to great use! Aleks will be running 12 half marathons in 12 months, in various countries, for Nowzad – a charity that works on rehabilitating and rehoming  animals rescued by soldiers in Afghanistan.  The charity also works with local women, helping them to build veterinary careers.   Aleks has been training extremely hard to get herself in shape for the task ahead and has bought herself some fancy trainers to help her along the way!  She has just completed her first half marathon in excellent time, so its one down and eleven to go! Well done Aleks!

March 2018 - Gabriel Square - Residents Moving In

Residents have started moving into Gabriel Square in St Albans.  lrm are overseeing a phased management occupation and,  under our customer care banner, are carrying out pre-completion inspections, resident inductions, sparkle cleaning and defect customer care service  over the next couple of years.

March 2018 - Fire Safety News!

Here at lrm we are continuing to look at ways to improve the way we deal with fire safety, recognising it is one of the most important issues we are tasked with managing for our customers.  We have recently worked with our Health & Safety and Fire Risk providers to roll out new reporting software which is now live!   This enables us to easily extract action points from risk assessments, allowing us to work with a fully auditable and live document, where tracked progress can be shared with our clients, customers and any Fire Authority at a drop of  hat.  We hope this will enable us to be more transparent with our customers and offer further reassurance that fire safety is treated with the upmost importance on all of our developments.

March 2018 - New development for lrm

March sees lrm take on the management of another new development – Quebec Way in Canada Water. More details coming soon!

November 2017 – lrm is a finalist for property management awards!

Lrm are delighted to announce that we have been shortlisted for two awards at the forthcoming News on the Block Awards on the 30th November 2017 – in the following categories.

New Build Property Company of the Year


London Managing Agent of the Year

Well done to the team and fingers crossed!

October 2017 – ARMA conference news

lrm attended the annual ARMA Conference on Wednesday 18thOctober where Sajid Javid MP, Secretary of State for Communities and Local Government made a surprise announcement that Government are planning to regulate our sector, aiming to increase transparency, allow challenges and make it easier for leaseholders to switch.  He addressed the ARMA members as ‘the good guys’ but said rogue agents plague the industry which was simply not acceptable.  Having championed regulation for some time, we at lrm we are excited to hear more on the Government’s plans to regulate, which will achieve a fairer leasehold management industry.

October 2017 – A Double Farewell!

Last week the Central London Team hosted Nabilah Allé from our thirty strong Century City, Cape Town operation.  This was Nabilah’s first visit to London and she thoroughly enjoyed it and made the most of her trip.

Nabilah can be seen at Macklin Street with colleagues in front of our presentation wall which will soon feature our brand new logo.  Our fond farewell’s to Nabilah as she now returns to the warmth of South Africa, and to the old lrm logo!

October 2017 – RATHBONE SQUARE The first new square in Central London for 100 years!

Great Portland Estates has formally opened Rathbone Square – a brand new space in the heart of central London, just north of Oxford Street.

The stunning public space is formed amidst 242,800 sq ft of Grade A office space pre-let to Facebook and 142 private residential apartments, seamlessly stitched into the heart of London with a carefully curated selection of cafes, shops and restaurants, together forming the first new squares created in central London in 100 years.

The scheme has been complemented by city planners because of how well it integrates with its historic surroundings as well as the final look being the closest the senior planning officer had ever seen to the CGI of a scheme at conception.  Just 50 yards from Tottenham Court Road station and the soon-to-open Crossrail, Rathbone Square is the perfect base to experience everything central London has to offer, and the residential management of lrm.

July 2017 – lrm are proud been selected to manage a super prime development

July 2017 – lrm are proud to announce that we have been selected to manage a super prime development in Mayfair commencing October 2017 providing a suite of management services.

July 2017 – We have recently won a contract

July 2017 – We have recently won a contract to provide management and resident care services for a development in E14.

Things are getting busy at lrm

Things are getting busy at lrm and we welcome our two new Property Relationship Managers, James Coote and Aisha Hoskins, along with Melissa Stroebel in Operations and Danielle Woodford who joins the office administration team.